Friday, June 12, 2015

What ever happened to quality control ?

I'm a fan of movies and to a lesser extent TV, when a story is told well it can transport you away from your trouble for a time although strangely enough this seems to often take the form of enjoying someone else's problems instead.

If there is something I've derived joy from in the past I tend to end up buying it and I also tend to want the best version of that TV show / Movie available so I often trodden the upgrade path from VHS to DVD and now Blu-ray and there are some titles I own more than one copy of in each format because it was rereleased with some new special feature that I felt I needed.

Recently the original version of Battlestar Galactica was released on Blu-ray in the United States which is one of those titles I own multiple version of in multiple formats and I bought the UK Blu-ray release last year.

Apparently the American Blu-ray release of Battlestar Galactica has footage missing from one of the episodes, the publishers of that series are aware of the problem and will be releasing replacement discs for their customers so I guess things will be made right in the end but this sort of thing just drives me crazy, was it not possible to have someone watch the master discs and check for errors ?, surely this would be cheaper than having to print and ship who knows how many replacement discs to disgruntled customers, I nearly ordered this set myself but I think I'll be waiting for some time now until ( hopefully ) the old stock has been sold.

It wouldn't be so bad except this sort of thing seems to be common place these days and it seems to be happening more commonly with expensive boxsets and I ought to know because it's happened to me with all of my more expensive purchases recently.

Twin Peaks: The Entire Mystery apparently has audio sync issues, I've only watched the pilot so far and that was fine but apparently it's especially noticeable on the Fire Walk with Me disc.

Batman: The Complete Television Series had missing footage on 2 discs, replacement discs have been issued for those who request them online.

Halloween: The Complete Collection Limited Deluxe Edition and Halloween Complete Collection both feature audio sync issues on the Halloween 4 disc and a replacement disc has been issued although it may take several requests to Anchor Bay before they actually ship them.

It was rare that you ever heard of this sort of thing happening on DVD and yet it seems to be becoming reasonably common on Blu-ray and none of the sets I've mentioned are cheap, I would imagine that most people are like me and when you are paying reasonably big money for some of these sets you expect that some care was taken in producing the content.

I really want the upcoming Lost in Space Blu-ray boxset but I'm afraid they are going to screw that one up as well.

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